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Business Operations Manager

Job Description

The Mastercard Foundation Scholars Program at Arizona State University provides comprehensive scholarships and holistic support to young people from across the African continent who are committed to giving back to their communities. The Business Operations Manager will play a crucial role in supporting the Mastercard Foundation Scholarship Team by overseeing and optimizing financial and operational processes. This individual will manage the day-to-day operations of the Scholarship program, including budget management, vendor coordination, event logistics, and program administration. The ideal candidate will be detail-oriented, an excellent communicator, and able to balance multiple tasks and deadlines. The candidate will work closely with the Director and other team members at ASU to support the success of the Mastercard Foundation grants at ASU.

Job Family

Business Operations

Department Name

Global Academic Initiative

Full-Time/Part-Time

Full-Time

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$68,000 -$80,000 per year; DOE

Close Date

13-November-2024

Category

03

Essential Duties

Financial Management:
Manage financial processes, including budgeting, forecasting, and expenditure tracking for the Mastercard Foundation Scholarship Program at ASU.
Work closely with the Global Academic Initiatives finance team to ensure accurate processing of payments, stipends, reimbursements, and supplier contracts.
Assist in financial reporting and audits to ensure compliance with ASU and Mastercard Foundation policies and procedures.
Facilitate the subawardee process between ASU and other university partners through ORSPA.
Prepare budget, monitor expenditures in accordance with budget allocations, and ensure the timely completion of financial reports for submission to the Mastercard Foundation in collaboration with the Director(s) and Office of Research and Special Projects Administration.
Manage financial processes related to comprehensive Scholar support, including facilitating tuition payment, processing payments to suppliers and reimbursements, processing stipends and other grant checks, and monitoring student financial accounts.
Analyze and interpret statistical and financial data for decision-making and strategic planning.
Support the Mastercard Foundation teams' hiring processes and personnel matters with the respected Business Operations/HR teams.
Update/refine financial and logistical processes as needed to ensure efficiency and effectiveness and incorporate relevant changes into the Scholars Program handbooks as needed
Keep informed of, interpret, and apply pertinent rules, regulations, policies, and procedures set forth by the university or other governing agency; inform affected staff as changes occur
Participate in the development of long-range strategic planning for Mastercard Foundation grants and coordinate communication of objectives to achieve goals

Event Coordination & Logistics:
Assist with logistics for events such as scholar orientations and training, leadership retreats, and academic workshops.
Collaborate with external vendors, venues, and stakeholders to ensure smooth execution of all program events.
Oversee travel arrangements and accommodation logistics for Scholars and staff as needed.

Program Operations & Administration:
Develop and maintain operational processes that ensure the smooth delivery of program services and activities.
Collaborate with the Mastercard Foundation Scholarship Team to create and implement strategic initiatives for the long-term success of the Scholarship program.
Support cross-functional teams to manage day-to-day operations, including scheduling, communications, and meeting coordination.
Coordinate visa and travel logistics for visiting faculty and Mastercard Foundation Scholars; liaise with International Student and Scholars Center as needed.

Stakeholder Collaboration:
Serve as a key liaison between internal teams, Scholars, and external stakeholders to ensure alignment on program goals and activities.
Collaborate with other departments, such as finance, procurement, and HR, to ensure that program needs are met efficiently.

Minimum Qualifications

Bachelor's degree in a related field and six (6) years of directly related administrative experience which includes three (3) years of supervisory experience; OR, Ten (10) years of directly related administrative experience which includes three (3) years of supervisory experience; OR, Any equivalent combination of experience, and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • Experience working with Scholarship programs or in the education sector is highly desirable.
  • Demonstrated knowledge or lived experience with African universities
  • Demonstrated knowledge of the Mastercard Foundation's mission and values.
  • Demonstrated knowledge with event management platforms and financial tracking systems.
  • Experience in problem-solving skills and a proactive approach to improving operational processes.

Working Environment

  • Activities are primarily performed in a regular, climate-controlled office setting subject to extended period of sitting. Visual acuity and manual dexterity associated with daily use of desktop computers, bending, stooping, reaching and lifting up to 20 pounds.
  • Ability to work both independently and within a complex structured team.
  • Exercises judgment within generally defined practices & policies in selecting methods & techniques for obtaining solutions.
  • This position may occasionally require working outside of normal business hours due to events and Scholar needs.

Department Statement

The office of Global Academic Initiatives builds global capacity and global agility for the university at large. We are a central coordinating unit for strategic university partnerships, focused on increasing access to quality education globally.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

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